privacy policy

 

Privacy Policy for Near By Me

Effective Date: January 1, 2024

Near By Me (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Near By Me mobile application and related services (the “Service”).

By using Near By Me, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect several types of information to provide and improve our Service.

A. Personal Information

When you create an account or place an order, we may collect:

  • Full name

  • Email address

  • Phone number

  • Delivery address

  • Payment information (processed through secure third-party providers)

B. Location Information

To provide delivery services, we may collect:

  • Real-time GPS location (with your permission)

  • Approximate location based on device settings

Location data helps us match you with nearby restaurants and delivery drivers.

C. Order and Transaction Information

We collect details related to your activity, including:

  • Orders placed

  • Restaurants visited

  • Purchase history

  • Delivery instructions

D. Device and Usage Information

We may automatically collect:

  • Device type and operating system

  • IP address

  • App usage behavior

  • Log data and crash reports

2. How We Use Your Information

We use the information we collect to:

  • Create and manage user accounts

  • Process food orders and deliveries

  • Connect customers with restaurants and drivers

  • Provide customer support

  • Improve app performance and user experience

  • Send important notifications (order updates, delivery status)

  • Prevent fraud and enhance security

3. Sharing of Information

We do not sell your personal information. However, we may share information in these situations:

A. With Restaurants and Delivery Drivers

To complete your order, we share necessary information such as:

  • Name

  • Delivery address

  • Order details

  • Contact number (if needed for delivery)

B. With Service Providers

We may share information with trusted third-party services that help us operate, such as:

  • Payment processors

  • Cloud hosting providers

  • Analytics tools

  • Customer support platforms

C. Legal Requirements

We may disclose information if required by law or if necessary to:

  • Comply with legal obligations

  • Protect user safety

  • Enforce our Terms of Service

4. Payment Information

Near By Me does not store your full payment card details. Payments are securely processed through third-party payment providers who comply with industry security standards.

5. Data Security

We take reasonable measures to protect your information, including:

  • Secure servers and encryption

  • Restricted access to sensitive data

  • Monitoring for unauthorized activity

However, no system can guarantee 100% security.

6. Your Privacy Rights

Depending on your location, you may have rights such as:

  • Accessing your personal data

  • Requesting correction or deletion

  • Opting out of marketing communications

  • Withdrawing location permissions in device settings

To exercise your rights, contact us using the information below.

7. Children’s Privacy

Near By Me is not intended for children under the age of 13 (or the minimum legal age in your country). We do not knowingly collect personal information from children.

8. Third-Party Links and Services

Our app may contain links to third-party websites or services (such as restaurant pages). We are not responsible for the privacy practices of third parties.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted in the app with a revised effective date.

Continued use of the Service means you accept the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us:

Near By Me Support
Email: info@dukewebtech.com